This is Tony.
He will talk about anything.
Think of the bot as a ChatGPT with face and voice.
He is not trained in an specific topic.
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He can be trained to use your business data.
An AI like Tony can be trained to use your own data, and with that it can solve questions for your clients.
He can transfer the chat to a human operator
You can program the bot to transfer the chat to a human. For example, if the user writes "human, or speak with a human" the AI will find a human operator to take care of the chat.